Service quality of DBS internet banking services.
This research paper aims to ascertain the level of service quality the DBS internet banking website provides for its customers, focusing namely on the undergraduate segment.
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| 格式: | Final Year Project |
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2008
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| 在線閱讀: | http://hdl.handle.net/10356/8682 |
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sg-ntu-dr.10356-86822023-05-19T05:44:57Z Service quality of DBS internet banking services. Cheng, Li Ying. Koh, Karen Puay Ling. Lim, Emily Mei Yin. Tan, Khoon Eng Nanyang Business School DRNTU::Business::Marketing::Customer services DRNTU::Business::Finance::Electronic banking This research paper aims to ascertain the level of service quality the DBS internet banking website provides for its customers, focusing namely on the undergraduate segment. 2008-09-24T07:23:52Z 2008-09-24T07:23:52Z 2002 2002 Final Year Project (FYP) http://hdl.handle.net/10356/8682 Nanyang Technological University application/pdf |
| institution |
Nanyang Technological University |
| building |
NTU Library |
| continent |
Asia |
| country |
Singapore Singapore |
| content_provider |
NTU Library |
| collection |
DR-NTU |
| topic |
DRNTU::Business::Marketing::Customer services DRNTU::Business::Finance::Electronic banking |
| spellingShingle |
DRNTU::Business::Marketing::Customer services DRNTU::Business::Finance::Electronic banking Cheng, Li Ying. Koh, Karen Puay Ling. Lim, Emily Mei Yin. Service quality of DBS internet banking services. |
| description |
This research paper aims to ascertain the level of service quality the DBS internet banking website provides for its customers, focusing namely on the undergraduate segment. |
| author2 |
Tan, Khoon Eng |
| author_facet |
Tan, Khoon Eng Cheng, Li Ying. Koh, Karen Puay Ling. Lim, Emily Mei Yin. |
| format |
Final Year Project |
| author |
Cheng, Li Ying. Koh, Karen Puay Ling. Lim, Emily Mei Yin. |
| author_sort |
Cheng, Li Ying. |
| title |
Service quality of DBS internet banking services. |
| title_short |
Service quality of DBS internet banking services. |
| title_full |
Service quality of DBS internet banking services. |
| title_fullStr |
Service quality of DBS internet banking services. |
| title_full_unstemmed |
Service quality of DBS internet banking services. |
| title_sort |
service quality of dbs internet banking services. |
| publishDate |
2008 |
| url |
http://hdl.handle.net/10356/8682 |
| _version_ |
1770564784304947200 |