Measurement of customer satisfaction with healthcare service quality in Singapore
An attempt to measure consumer satisfaction with Healthcare service quality in Singapore using a consumer satisfaction index. Secondary research extended to computation of a customer loss model on poor service.
محفوظ في:
| المؤلفون الرئيسيون: | , , |
|---|---|
| مؤلفون آخرون: | |
| التنسيق: | Final Year Project |
| منشور في: |
2008
|
| الموضوعات: | |
| الوصول للمادة أونلاين: | http://hdl.handle.net/10356/8660 |
| الوسوم: |
إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
|
| الملخص: | An attempt to measure consumer satisfaction with Healthcare service quality in Singapore using a consumer satisfaction index. Secondary research extended to computation of a customer loss model on poor service. |
|---|