Expectations and perceptions of Starhub's mobile services.
A research on the expectations and perceptions of Starhub's mobile services, using the SERVQUAL Model as a basis. Includes analysis of areas of research and some suggestions for further improvements.
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| Main Authors: | , , |
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| 其他作者: | |
| 格式: | Final Year Project |
| 出版: |
2008
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| 主題: | |
| 在線閱讀: | http://hdl.handle.net/10356/11672 |
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