Expectations and perceptions of Starhub's mobile services.

• المؤلفون الرئيسيون: Foo, Amanda Chin Yin., Ong, Yun Yun., Teo, Wee Wee.
• مؤلفون آخرون: Xia, Yang
• التنسيق: Final Year Project
• منشور في: 2008
• الموضوعات: DRNTU::Business::Industries and labor
• الوصول للمادة أونلاين: http://hdl.handle.net/10356/11672
• المؤسسة: Nanyang Technological University

A research on the expectations and perceptions of Starhub's mobile services, using the SERVQUAL Model as a basis. Includes analysis of areas of research and some suggestions for further improvements.