Empirical Study on trust elements in websites and the implications for e-tailers.

A study on the elements of trust that websites communicate through their web fronts. Websites of three industries ( Food, Books, Electronics) from three countries (Australia, US, Singapore)were evaluated against a set of criteria. Recommendations are made in terms of trust elements to focus when des...

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Main Authors: Lee, Foong Yee., Loh, Mei Yin., Tjioe, Hui Ling.
其他作者: Tay, Joanne Siok Wan
格式: Final Year Project
出版: 2008
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在線閱讀:http://hdl.handle.net/10356/11305
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總結:A study on the elements of trust that websites communicate through their web fronts. Websites of three industries ( Food, Books, Electronics) from three countries (Australia, US, Singapore)were evaluated against a set of criteria. Recommendations are made in terms of trust elements to focus when designing web sites.