Feasibility of an external call center in Singapore.

The success of call centers overseas has motivated us to research on the feasibility of external call centers in Singapore. We have done a thorough research in three main aspects: techonological, economic, and behavioural to come up with our conclusion.

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書目詳細資料
Main Authors: Tan, Esther Siok Yee., Teo, Theresa Teng Teng., Yim, Shin May.
其他作者: Gilbert, Arthur Lee
格式: Final Year Project
出版: 2008
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在線閱讀:http://hdl.handle.net/10356/11080
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機構: Nanyang Technological University