Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions
This research aims to evaluate the service quality of the Singapore Zoological Gardens using the Gaps Model and the Servqual Measurement tool.
محفوظ في:
| المؤلفون الرئيسيون: | , , |
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| مؤلفون آخرون: | |
| التنسيق: | Final Year Project |
| منشور في: |
2008
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| الموضوعات: | |
| الوصول للمادة أونلاين: | http://hdl.handle.net/10356/10184 |
| الوسوم: |
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| المؤسسة: | Nanyang Technological University |
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sg-ntu-dr.10356-10184 |
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sg-ntu-dr.10356-101842023-05-19T06:16:16Z Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions Chew, Pei Pei. Lee, Ee Hoon. Loo, Puay Khoon. Hooi, Den Huan Nanyang Business School DRNTU::Business::Marketing::Consumer behavior This research aims to evaluate the service quality of the Singapore Zoological Gardens using the Gaps Model and the Servqual Measurement tool. 2008-09-24T07:40:56Z 2008-09-24T07:40:56Z 2000 2000 Final Year Project (FYP) http://hdl.handle.net/10356/10184 Nanyang Technological University application/pdf |
| institution |
Nanyang Technological University |
| building |
NTU Library |
| continent |
Asia |
| country |
Singapore Singapore |
| content_provider |
NTU Library |
| collection |
DR-NTU |
| topic |
DRNTU::Business::Marketing::Consumer behavior |
| spellingShingle |
DRNTU::Business::Marketing::Consumer behavior Chew, Pei Pei. Lee, Ee Hoon. Loo, Puay Khoon. Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions |
| description |
This research aims to evaluate the service quality of the Singapore Zoological Gardens using the Gaps Model and the Servqual Measurement tool. |
| author2 |
Hooi, Den Huan |
| author_facet |
Hooi, Den Huan Chew, Pei Pei. Lee, Ee Hoon. Loo, Puay Khoon. |
| format |
Final Year Project |
| author |
Chew, Pei Pei. Lee, Ee Hoon. Loo, Puay Khoon. |
| author_sort |
Chew, Pei Pei. |
| title |
Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions |
| title_short |
Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions |
| title_full |
Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions |
| title_fullStr |
Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions |
| title_full_unstemmed |
Singapore Zoological Gardens : effects of environmental stimuli on visitors' perceptions |
| title_sort |
singapore zoological gardens : effects of environmental stimuli on visitors' perceptions |
| publishDate |
2008 |
| url |
http://hdl.handle.net/10356/10184 |
| _version_ |
1770565932526075904 |