Creating a digital web based system for operational efficiency : the case of NTUC income

• المؤلفون الرئيسيون: Chan, Yin Ling, Fang, Lingyi, Lye, Hui Ying
• مؤلفون آخرون: Sethi, Neerja
• التنسيق: Final Year Project
• منشور في: 2008
• الموضوعات: DRNTU::Business::Accounting::Income
• الوصول للمادة أونلاين: http://hdl.handle.net/10356/9667
• المؤسسة: Nanyang Technological University

This paper presents a case study on NTUC Income’s Business Process Reengineering efforts and explores the reasons behind its resounding success.