Click and mortar of retail banking : a case study in Hong Kong.

• المؤلفون الرئيسيون: Ching, Keng Jin., Tan-Liew, Janice Wai Chuan., Teong, David Lang Hin., Toh, Dennis Chin Siong.
• مؤلفون آخرون: Ramin Cooper Maysami
• التنسيق: Theses and Dissertations
• اللغة: English
• منشور في: 2008
• الموضوعات: DRNTU::Business::Finance::Electronic banking; DRNTU::Business::Finance::Banking
• الوصول للمادة أونلاين: http://hdl.handle.net/10356/7172

This report explores how banks in Hong Kong have changed their ways in the conduct of retail banking businesses with the implementation of Internet banking, and how these changes have affected the bricks-and-mortar distribution channels of banks.