Impact of port security implementation on port service quality and customer satisfaction
Ports play an essential role in the maritime supply chain but there have been a few studies on the security measures in port and their impacts. This paper studies the impact of security regulations of port to Port Service Quality (PSQ) and customer satisfaction specifically. Port security consists o...
Saved in:
| 主要作者: | |
|---|---|
| 其他作者: | |
| 格式: | Final Year Project |
| 語言: | English |
| 出版: |
2015
|
| 主題: | |
| 在線閱讀: | http://hdl.handle.net/10356/64131 |
| 標簽: |
添加標簽
沒有標簽, 成為第一個標記此記錄!
|