A study on patient satisfaction in a batch allocation environment
The purpose of this paper is to study the queuing problem in Singapore’s healthcare system and increase patient satisfaction by improving their queuing experience. This paper investigates the impact of waiting time and serving order of patients on their satisfaction as well as the relations...
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Main Authors: | , , |
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其他作者: | |
格式: | Final Year Project |
語言: | English |
出版: |
2014
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在線閱讀: | http://hdl.handle.net/10356/56089 |
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機構: | Nanyang Technological University |
語言: | English |