Critical success factors of the CAAS passenger service charge system.

• المؤلفون الرئيسيون: Kwek, Wee Heng., Loong, Wei Chuen., Tong, Chih Chong.
• مؤلفون آخرون: Lee, Kenny Kwai Fong
• التنسيق: Final Year Project
• منشور في: 2008
• الموضوعات: DRNTU::Business::Industries and labor
• الوصول للمادة أونلاين: http://hdl.handle.net/10356/11037

An examination into the success of the Passenger Service Charge System of the Civil Aviation Authority of Sinagpore using the DeLone & McLean's model of success and the CSF methodology.