Customer satisfaction : case study on CARREFOUR.

This study is conducted to understand how foreign supermarket companies such as Carrefour are faring in their efforts to achieve customer satisfaction in Singapore. Carrefour is evaluated against the five factors which we believed would contribute towards determining the level of customer satisfacti...

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Main Authors: Koh, Hwee Ming., Tan, Hsu Ping.
其他作者: Bhatnagar, Rohit
格式: Final Year Project
出版: 2008
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在線閱讀:http://hdl.handle.net/10356/11013
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spelling sg-ntu-dr.10356-110132023-05-19T03:30:04Z Customer satisfaction : case study on CARREFOUR. Koh, Hwee Ming. Tan, Hsu Ping. Bhatnagar, Rohit Nanyang Business School DRNTU::Business::Industries and labor This study is conducted to understand how foreign supermarket companies such as Carrefour are faring in their efforts to achieve customer satisfaction in Singapore. Carrefour is evaluated against the five factors which we believed would contribute towards determining the level of customer satisfaction among its customers. 2008-09-24T07:50:09Z 2008-09-24T07:50:09Z 2000 2000 Final Year Project (FYP) http://hdl.handle.net/10356/11013 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Industries and labor
spellingShingle DRNTU::Business::Industries and labor
Koh, Hwee Ming.
Tan, Hsu Ping.
Customer satisfaction : case study on CARREFOUR.
description This study is conducted to understand how foreign supermarket companies such as Carrefour are faring in their efforts to achieve customer satisfaction in Singapore. Carrefour is evaluated against the five factors which we believed would contribute towards determining the level of customer satisfaction among its customers.
author2 Bhatnagar, Rohit
author_facet Bhatnagar, Rohit
Koh, Hwee Ming.
Tan, Hsu Ping.
format Final Year Project
author Koh, Hwee Ming.
Tan, Hsu Ping.
author_sort Koh, Hwee Ming.
title Customer satisfaction : case study on CARREFOUR.
title_short Customer satisfaction : case study on CARREFOUR.
title_full Customer satisfaction : case study on CARREFOUR.
title_fullStr Customer satisfaction : case study on CARREFOUR.
title_full_unstemmed Customer satisfaction : case study on CARREFOUR.
title_sort customer satisfaction : case study on carrefour.
publishDate 2008
url http://hdl.handle.net/10356/11013
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