Choy, G. M. Y., Ong, R. T., Tay, K. K., & Ho, J. T. S. (2008). Effectiveness of PDI CSI (customer service inventory) as a screening tool for customer service positions in the local retailing industry.
Chicago Style CitationChoy, Ginggi Mun Yee., Ruoh Tzhi Ong, Khee Khee Tay, and Janice Ti Shan Ho. Effectiveness of PDI CSI (customer Service Inventory) As a Screening Tool for Customer Service Positions in the Local Retailing Industry. 2008.
MLA CitationChoy, Ginggi Mun Yee., Ruoh Tzhi Ong, Khee Khee Tay, and Janice Ti Shan Ho. Effectiveness of PDI CSI (customer Service Inventory) As a Screening Tool for Customer Service Positions in the Local Retailing Industry. 2008.
Warning: These citations may not always be 100% accurate.