Action research on improving network deliver speed to recover and retain customers

• المؤلف الرئيسي: Rebullida, Carlos III Gomez
• التنسيق: text
• اللغة: English
• منشور في: Animo Repository 2023
• الموضوعات: Operations research; Delivery of goods; Business Administration, Management, and Operations; Transportation and Mobility Management
• الوصول للمادة أونلاين: https://animorepository.dlsu.edu.ph/etdm_manorg/186; https://animorepository.dlsu.edu.ph/context/etdm_manorg/article/1219/viewcontent/Action_research_on_improving_network_deliver_speed_to_recover_and_retain_customers.pdf

Abstract: This paper aims to establish how Ninjavan Philippines Operations Unit will improve its parcel delivery or network speed in order to retain and attract new customers and improve on its reputation. Guided by the cycle of the Plan-Do-Act-Check or PDCA, this action research will first deep div...