Pengaruh implementasi Customer Relationship Management (CRM) terhadap kinerja ekonomi dengan moderator CRM-Compatible Organization Alignment dan CRM-Technology

Pengaruh implementasi Customer Relationship Management (CRM) terhadap kinerja ekonomi dengan moderator CRM-Compatible Organization Alignment dan CRM-Technology

محفوظ في:

التفاصيل البيبلوغرافية
المؤلفون الرئيسيون:	, MANDRA, Lingga Kuntadi, , Dra. Sari Winahjoe S., MBA
التنسيق:	Theses and Dissertations NonPeerReviewed
منشور في:	[Yogyakarta] : Universitas Gadjah Mada 2006
الموضوعات:	ETD
الوصول للمادة أونلاين:	https://repository.ugm.ac.id/72626/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=33491
الوسوم:	إضافة وسم لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!

مواد مشابهة

A study of customer relationship management (CRM)
بواسطة: Tay, Khia Lye.
منشور في: (2008)

CRM in the Singapore logistics industry (CRM vendor perspective)
بواسطة: Boon, Elisa Jia Min
منشور في: (2015)

Analytical CRM
بواسطة: Wübben, Markus
منشور في: (2017)

DEVELOPMENT OF CRM CUSTOMER CENTRIC MODEL
بواسطة: DIANI (NIM 23506004); Pembimbing: Dr. Ir. Husni Setiawan Sastramihardja, M.T., FITRI

MODEL DEVELOPMENT OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) STRATEGY BASED ON CUSTOMER ENGAGEMENT AND ORGANIZATIONAL CRM CAPABILITIES WITH A CASE STUDY OF PT. EIGERINDO MULTIPRODUK INDUSTRI
بواسطة: Qurrota A'yun, Arifah

Evaluasi CRM (Customer Relationship Management) pada PT. Garuda Indonesia
بواسطة: , ADYANSYAH, Nurdin, وآخرون
منشور في: (2006)

Customer relationship management (CRM) in e-government: a relational perspective
بواسطة: Pan, S.-L., وآخرون
منشور في: (2013)

The Effect of Customer Relationship Management (CRM) To Customers’ Loyalty and Customers’ Satisfaction as Mediator Variables
بواسطة: Fikriya Hanim Kardiya Emaluta, وآخرون
منشور في: (2019)

Using e-CRM for a unified view of the customer
بواسطة: Pan, S.L., وآخرون
منشور في: (2013)

CRM in the logistics industry of Singapore
بواسطة: Low, Daniel Guang Wen
منشور في: (2015)

CRM in the logistics industry of Singapore
بواسطة: Mun, Yong Jian
منشور في: (2015)

EVALUASI IMPLEMENTASI CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PADA MALL KAPAS KRAMPUNG PLAZA (KAZA) SURABAYA
بواسطة: KARTIKA INDAH PRATIWI, 041324353034
منشور في: (2017)

Customer Relationship Management (CRM) in a call centre : a case study
بواسطة: Alvin Suryadi Husin
منشور في: (2008)

PENERAPAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PADA PT. PELINDO MARINE SERVICE
بواسطة: ZAHROTUS SADIDA RAHMAWATI, 151510813052
منشور في: (2018)

StealthyCRM, a secure Cloud CRM system application that supports fully homomorphic database encryption
بواسطة: Xia, Ye
منشور في: (2015)

CRM in e-business : comparative study.
بواسطة: Hu, Yanhua.
منشور في: (2008)

Determining optimal CRM implementation strategies
بواسطة: Kim, S.H., وآخرون
منشور في: (2013)

Implementasi Customer Relationship Management (Crm) Pada PT. Hume Sakti Indonesia Guna Mempertahankan Loyalitas Konsumen
بواسطة: Moni Fandika Rahman, -
منشور في: (2020)

Analisis implementasi customer relationship management (CRM) sebagai salah satu strategi pada PTPN III Medan
بواسطة: , UTAMI, Mahesti, وآخرون
منشور في: (2008)

DESIGNING CUSTOMER RELATIONSHIP MANAGEMENT (CRM) CHATBOT PROTOTYPE BASED ON USER PREFERENCES SEGMENTATION
بواسطة: Ryandra Wijaya, Rifki

CRM IMPACT ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY AT GARUDA INDONESIA: THE AIRLINE OF INDONESIA
بواسطة: Reynaldi Adhyaksa, Muhamad

CRM for regional banks : an analysis of strategy, technology and implementation.
بواسطة: Binz, Christian.
منشور في: (2008)

Success with Microsoft Dynamics CRM 4.0
بواسطة: Yetter, Aaron, وآخرون
منشور في: (2017)

Analisis CRM terhadap Hotel Quality Yogyakarta
بواسطة: , WARDHANA, Dhian Visnu, وآخرون
منشور في: (2004)

PENERAPAN STRATEGI CRM (CUSTOMER RELATIONSHIP MANAJEMEN) PT. AUTO 2000 A.YANI SURABAYA
بواسطة: RISKA WILYANA MASKHAFI, 041310313088
منشور في: (2016)

Towards a process model of information systems implementation: The case of Customer Relationship Management (CRM)
بواسطة: Kim, H.-W., وآخرون
منشور في: (2013)

IMPROVING PERFORMANCE OF CUSTOMER RELATIONSHIP MANAGEMENT TO LEVERAGE CUSTOMER LOYALTY (CASE STUDY: MILKY CRM LOYALTY PROGRAM)
بواسطة: Juwita, Zahra

Customer relationship management (CRM) in life insurance sector: An empirical study of Bao Viet Life Corporation
بواسطة: Nguyen Thu Trang
منشور في: (2020)

PERANCANGAN SISTEM CUSTOMER RELATIONSHIP MANAGEMENT (CRM) MENGGUNAKAN METODE STANDARD PACKAGE DI PT X
بواسطة: Khairani, Az-Zahra

Relational and technological assessment of CRM providers: A multifactor study
بواسطة: CLAYBAUGH, Craig C., وآخرون
منشور في: (2023)

Relational and technological assessment of CRM providers: A multifactor study
بواسطة: CLAYBAUGH, Craig C., وآخرون
منشور في: (2023)

PENERAPAN PROGRAM CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PT. PLN (PERSERO) DISTRIBUSI JAWA TIMUR SEBAGAI EVALUASI KINERJA PERUSAHAAN
بواسطة: KARINA AILEEN, 151410813047
منشور في: (2017)

High-tech associates (B) : accept the CRM challenge?
بواسطة: Reid, Edna, وآخرون
منشور في: (2013)

Extending CRM with mobile messaging: A case study
بواسطة: DURAN, Randall E.
منشور في: (2009)

A process model for successful CRM system development
بواسطة: Kim, H.-W.
منشور في: (2013)

ANALISIS IMPLEMENTASI CUSTOMER RELATIONSHIP MANAGEMENT (CRM) STUDI PADA PT VIVASTOR TECHNO LOGICA SEBAGAI PENGEMBANG APLIKASI LUMBUNG GEOAPPLIANCE
بواسطة: , I Gusti Ayu Arida Dewi, وآخرون
منشور في: (2014)

IMPROVING PROGRAM CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TO INCREASE CUSTOMER SATISFACTION BANK JABAR BANTEN CABANG UTAMA BANDUNG
بواسطة: ILHAM NUGRAHA (NIM : 29107379); Pembimbing Akademik : Ir. Evo S. Hariandja, MM, MUHAMMAD

Outsourcing of Customer-Facing CRM Processes: When and How Does It Impact Shareholder Value?
بواسطة: Kartik, Kalaignanam, وآخرون
منشور في: (2013)

CRM STRATEGY IN FACING CUSTOMER ENGAGEMENT POST- PANDEMIC SHIFTING FOR INDONESIAN PHARMACEUTICAL COMPANIES
بواسطة: Cita Padmasari, Catharina

Chitosan-based nanoparticles with damnacanthal suppress CRM1 expression
بواسطة: Nadda Chaichanasak, وآخرون
منشور في: (2019)