PENGUKURAN KEPUASAN PELANGGAN TERHADAP KUALITAS PELAYANAN PADA INDUSTRI TEMPE MURNI MUCHLAR

Customer satisfaction is one indicator of the success of the service provided by the Tempe Industrial Pure Muchlar. Service is considered satisfactory if it can meet the expectations of its customers. This study aims to analyze the influence of service quality dimensions name...

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Main Authors: , IGNATIA ANGGUN K, , Dr. Ir. Didik Purwadi, M.Ec.
格式: Theses and Dissertations NonPeerReviewed
出版: [Yogyakarta] : Universitas Gadjah Mada 2014
主題:
ETD
在線閱讀:https://repository.ugm.ac.id/131585/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=72082
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