PENGUKURAN KEPUASAN PELANGGAN TERHADAP KUALITAS PELAYANAN PADA INDUSTRI TEMPE MURNI MUCHLAR
Customer satisfaction is one indicator of the success of the service provided by the Tempe Industrial Pure Muchlar. Service is considered satisfactory if it can meet the expectations of its customers. This study aims to analyze the influence of service quality dimensions name...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2014
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| Subjects: | |
| Online Access: | https://repository.ugm.ac.id/131585/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=72082 |
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