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STRATEGI ROOM ATTENDANT DALAM MENINGKATKAN KUALITAS PELAYANAN TERHADAP TAMU DI HYATT REGENCY YOGYAKARTA

In the final project, entitled The Strategy of Room Attendant in Improving of Service Quality to Guests at Hyatt Regency Yogyakarta aims to find out the strategy of room attendant in the process of completing the work to be completed on time and to get optimal results. In addition, to find out the s...

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Bibliographic Details
Main Authors: , VINSENSIUS TRIYAN AMSIT HULU, , Pitaya, S.E.T., M.Sc.
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2014
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/131460/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=71955
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