Pengaruh Kepuasan Kerja Pada Perilaku Kewargaan Organisasional Dengan Komitmen Organisasional Sebagai Variabel Pemediasi (Studi Kasus pada Bank Indonesia Kantor Cabang Semarang)

• Main Authors: , SEKAR LARAS KINANTI, , Dr. T. Hani Handoko, MBA
• 格式: Theses and Dissertations NonPeerReviewed
• 出版: [Yogyakarta] : Universitas Gadjah Mada 2014
• 主題: ETD
• 在線閱讀: https://repository.ugm.ac.id/129618/; http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=70011
• 機構: Universitas Gadjah Mada

Job satisfaction is a vital factor in the management of human resources ( HR ) , because humans are the main assets that drive the company . When an employee has enough a job satisfaction , then they can carry out more functions outside their main job without any thought of reward . In relation to the quality of human resources as a factor in job satisfaction , organizational citizenship behavior ( OCB ) and organizational commitment will not be apart of the factors that affect the quality of a an individual performance . The cause that encourages employees to perform work outside of their job descriptions within an organization , in addition to job satisfaction is organizational commitment . The method used in this study is a quantitative method with a survey method to employees of Bank Indonesia Semarang Branch Office who have worked at least one year and take sample 60 employee�s . The mediation test estimated using four regression equations according to the procedure of Baron and Kenny (1986 ) . The analytical method used is hierarchically with multiple analyzes using SPSS 19 for windows . The results of this study are job satisfaction has a positive effect on OCB and organizational commitment mediates the effect of job satisfaction on OCB partially.