Tren Kualitas Pelayanan dan Kepuasan Pelanggan Kereta Api Komuter Jurusan Jogja � Solo tahun 2012 Perspektif Komparatif
This research aims to look at the comparison between 2012 to 2014 on customer satisfaction and service quality PT. KAI Operation Region VI Yogyakarta in order to commuter train operation (Prameks, Sriwedari, and Madiun Jaya) Jogja - Solo. The method used in this research is a quantitative descriptiv...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2014
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| Online Access: | https://repository.ugm.ac.id/129544/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=69936 |
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