ANALISIS KUALITAS LAYANAN SUPERVISI PBNGAWAS SBKOLAH DAN KEPUASAN GURU SMK DI KABUPATEN GUNUNG KIDUL

This study describes the quality of service supervision and vocational teacher satisfaction in Gunungkidul. Measurement of service quality using the 5-dimensional analysis SERQUAL tangible, reliability, responsiveness, assurance and empathy. Measurement of satisfaction using satisfaction index by Tj...

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Main Authors: , Wiryatun, , Gugup Kismono, MBA., Ph.D.
格式: Theses and Dissertations NonPeerReviewed
出版: [Yogyakarta] : Universitas Gadjah Mada 2013
主題:
ETD
在線閱讀:https://repository.ugm.ac.id/125507/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=65676
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