ANALISIS KUALITAS LAYANAN SUPERVISI PBNGAWAS SBKOLAH DAN KEPUASAN GURU SMK DI KABUPATEN GUNUNG KIDUL
This study describes the quality of service supervision and vocational teacher satisfaction in Gunungkidul. Measurement of service quality using the 5-dimensional analysis SERQUAL tangible, reliability, responsiveness, assurance and empathy. Measurement of satisfaction using satisfaction index by Tj...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
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| Subjects: | |
| Online Access: | https://repository.ugm.ac.id/125507/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=65676 |
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