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ANALISIS IMPLEMENTASI SMM ISO 9001:2008 TERHADAP SERVICE PERFORMANCE PADA SMK PANCA BHAKTI BANJARNEGARA

Service performance can be measured by the level of services received in the form of student satisfaction on the perceived service. This study was conducted to analyze the students' perceptions of the service performance of teachers, staff, curriculum, facilities and infrastructure impacts of t...

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Main Authors: , Sarastiana, , Drs. Wakhid Slamet Ciptono, M.B.A.,M.P.M.
格式: Theses and Dissertations NonPeerReviewed
出版: [Yogyakarta] : Universitas Gadjah Mada 2013
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在線閱讀:https://repository.ugm.ac.id/125491/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=65660
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