Autonomous stores: How levels of in-store automation affect store patronage

by BENOIT, Sabine, ALTRICHTER, Birgit, GREWAL, Dhruv, AHLBOM, Carl-Philip
Published 2024

Leveraging in-store technology and AI: Increasing customer and employee efficiency and enhancing their experiences

by GREWAL, Dhruv, BENOIT, Sabine, NOBLE, Stephanie, GUHA, Abhijit, AHLBOM, Carl-Philip, NORDFALT, Jens
Published 2023

Communication in the gig economy: Buying and selling in online freelance marketplaces

by LUDWIG, Stephan, HERHAUSEN, Dennis, GREWAL, Dhruv, BOVE, Liliana, BENOIT, Sabine, DE RUYTER, Ko, URWIN, Peter
Published 2022

A new era of technology-infused retailing

by GREWAL, Dhruv, ROGGEVEEN, Anne L., BENOIT, Sabine, Lucila Osorio Andrade, Maria, WETZELS, Ruud, WETZELS, Martin
Published 2025