FERRIN, D. L., Kim, P. H., Cooper, C. D., & Dirks, K. T. (2002). Removing the Shadow of Suspicion: The Effects of Denial Vs. Apology for Repairing Trust Violations. Institutional Knowledge at Singapore Management University.
استشهاد بنمط شيكاغوFERRIN, Donald L., Peter H. Kim, Cecily D. Cooper, و Kurt T. Dirks. Removing the Shadow of Suspicion: The Effects of Denial Vs. Apology for Repairing Trust Violations. Institutional Knowledge at Singapore Management University, 2002.
MLA استشهادFERRIN, Donald L., Peter H. Kim, Cecily D. Cooper, و Kurt T. Dirks. Removing the Shadow of Suspicion: The Effects of Denial Vs. Apology for Repairing Trust Violations. Institutional Knowledge at Singapore Management University, 2002.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.