Relationship ties and cultural values as moderators of relationship quality in services selling

Relationship ties and cultural values as moderators of relationship quality in services selling

Research Paper Series (National University of Singapore. Faculty of Business Administration); 1996-042

Saved in:

書目詳細資料
Main Authors:	Shamdasani, Prem N., Ong, Corrine Shiow Ling
其他作者:	MARKETING
格式:	Working Paper/Technical Report
出版:	2018
在線閱讀:	http://scholarbank.nus.edu.sg/handle/10635/140082
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

相似書籍

THE INFLUENCE OF RELATIONSHIP TIES ON COMMUNICATION APPROACHES AND RELATIONSHIP OUTCOMES IN INTERPERSONAL SELLING : A CHINESE SOCIO-CULTURAL PERSPECTIVE
由: ONG SHIOW LING CORRINE
出版: (2020)

Determinants of relationship quality and loyalty in personalized services
由: Shamdasani, P.N., et al.
出版: (2013)

Development of a service quality measurement scale for airline passenger services
由: Wirtz, Jochen, et al.
出版: (2018)

Cultural Adaptation and Business Relationships: Americans Selling to Indonesians, Malaysians, and People's Republic of China Chinese
由: Pornpitakpan, C.
出版: (2013)

Forgiveness: A tie that strengthens family relationships
由: Galeon, Anna, et al.
出版: (2003)

Relationships of CSR Activity, Customer Value and Customer Trust : Altruistic Value as moderator variables
由: SRI HARTINI
出版: (2001)

Relationships of CSR Activity, Customer Value and Customer Trust : Altruistic Value as moderator variables
由: Sri Hartini,
出版: (2015)

The relationship between the strength of social ties and career success.
由: Lim, Sin Li., et al.
出版: (2009)

Understanding inter-relationship between traditional and new forms of selling
由: Ang, Geok Poh, et al.
出版: (2013)

Relationship development in insurance selling : a script-theoretic approach.
由: Tan, Jan Ai Kiang.
出版: (2009)

Supervisor-subordinate relationship quality as a moderator in the relationship between procedural justice and feedback reactions in performance appraisal
由: FEYS, Marjolein, et al.
出版: (2008)

Supervisor-subordinate relationship quality as a moderator in the relationship between procedural justice and feedback reactions in performance appraisal
由: FEYS, Marjolein, et al.
出版: (2008)

Externalizing problems of individuals with autism and adjustment of siblings: Sibling relationship quality as moderator
由: Toledo, Jessica Kristel O.
出版: (2019)

The moderating role of work values in the relationship between work-to-family conflict and organisational commitment
由: Chui, Jiashin
出版: (2025)

Religiosity and attitudes toward homosexual relationships: Does empathy moderate the relationship?
由: Conocer, Tricia Ann B., et al.
出版: (2016)

Cultural identification as a moderator to self-expansion and self-efficacy in interracial romantic relationships
由: Bausas, Katrina Cassandra A., et al.
出版: (2017)

THE RELATIONSHIP BETWEEN BIG HIT ENTERTAINMENT BUSINESS STRATEGY IN SELLING KOREAN POP CULTURE AND CONSUMER LOYALTY DURING COVID-19
由: Azarine Raissa, Nisrina

Selling service in retail
由: WONG, Sharon
出版: (2018)

Depressive symptoms moderate the relationship between sleep quality and cognitive functions among the elderly
由: Junhong Yu, et al.
出版: (2018)

The Relationships among Theatrical Components, Experiential Value, Relationship Quality and Relationship Marketing Outcomes- A Case of Theme Park in Taiwan
由: Tsai, Chin-Fa, et al.
出版: (2014)

The Relationships among Theatrical Components, Experiential Value, Relationship Quality and Relationship Marketing Outcomes- A Case of Theme Park in Taiwan
由: Tsai, Chin-Fa, et al.
出版: (2014)

ANALYSIS OF THE RELATIONSHIP BETWEEN QUALITY CULTURE AND QUALITY IMPROVEMENT PROGRAM IMPLEMENTATION
由: ARIF (NIM : 23404029); Pembimbing : DR.Ir.Ubuh Buchara Hidajat , FAHMI

ANALYSIS OF THE RELATIONSHIP BETWEEN QUALITY CULTURE AND QUALITY IMPROVEMENT PROGRAM IMPLEMENTATION
由: Arif (NIM 234 04 029), Fahmi

The effect of small talk in service encounters on relationship quality.
由: Lim, Jerome Joshua Kai Kinn., et al.
出版: (2011)

Antecedents and consequences of service quality in consumer evaluation of self-service internet technologies
由: Shamdasani, P., et al.
出版: (2013)

The moderating effect of fair trade on the relationship between social capital, subjective wellbeing, and quality of life
由: Bautista, Reynaldo A., Jr., et al.
出版: (2022)

Emotional maturity as moderator of relationship between job satisfaction and quality of life of single working mothers
由: Tejada, Marie Farina O.
出版: (2019)

Is the relationship between empathy and altruism moderated by gender?
由: Ferrer, Ysabelle Marie A., et al.
出版: (2018)

THE RELATIONSHIP BETWEEN PERCEIVED VALUE AND E-SERVICE QUALITY TOWARDS E-LOYALTY AS MEDIATED BY E-SATISFACTION IN TIKET.COM
由: Nabila Hermawan, Mavericka

Relationships among lean, service quality expectation and performance in hospitals
由: Assadej Vanichchinchai
出版: (2022)

Relationships among lean, service quality expectation and performance in hospitals
由: Vanichchinchai A.
出版: (2023)

VARIABILITY IN APPRAISED VALUE AND SELLING PRICE
由: ANG BOON PENG
出版: (2019)

RELATIONSHIP OF VARIABLE PRODUCT QUALITY, SERVICE QUALITY, AND SERVICE RECOVERY APPROACH THROUGH CUSTOMER SATISFACTION AND LOYALTY
由: Rifki, Muhammad

The Relationship between Audit Quality, Earnings and Equity Book Value Relevance
由: EVILIA MAYASARI SOLIKHA, 041411331073, et al.
出版: (2020)

Adoption of a New Food Product: A Study in the Oriental Culture
由: Shamdasani, Prem N P, et al.
出版: (1985)

The relationship of envy and counterproductive work behaviour with moderating effects of gender and traits.
由: Chua, Pei Ling., et al.
出版: (2009)

Gender as moderator of the relationship between sexual prejudice and religiosity
由: De Erquiaga, Yosu Andoni S., et al.
出版: (2007)

Relationship between agreeableness and metamemory, moderated by self-esteem
由: Tan, Xuan Wei
出版: (2024)

Personal importance as a moderator of appraisal - emotion relationships
由: KANIKA BATRA
出版: (2012)

The moderating effect of mindfulness on the relationship between rumination and regret
由: Pitchaya Chulpaiboon, et al.
出版: (2016)