Propositions on how to reduce halo effects in attribute-specific customer satisfaction measures
Research Paper Series (National University of Singapore. Faculty of Business Administration); 1996-005
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| 格式: | Working Paper/Technical Report |
| 出版: |
2018
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| 在線閱讀: | http://scholarbank.nus.edu.sg/handle/10635/140068 |
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| 機構: | National University of Singapore |