Creating a digital web based system for operational efficiency : the case of NTUC income

This paper presents a case study on NTUC Income’s Business Process Reengineering efforts and explores the reasons behind its resounding success.

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書目詳細資料
Main Authors: Chan, Yin Ling, Fang, Lingyi, Lye, Hui Ying
其他作者: Sethi, Neerja
格式: Final Year Project
出版: 2008
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在線閱讀:http://hdl.handle.net/10356/9667
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