Lim, E. T., Lin, Q., Tan, J. J. J., & Low, P. I. S. S. (2008). Empirical assessment and application of SERVQUAL in Holland Village full service restaurants.
استشهاد بنمط شيكاغوLim, Ee Tin., Qihui Lin, Joey Jing Jie Tan, و Peter Issac Siow Siam Low. Empirical Assessment and Application of SERVQUAL in Holland Village Full Service Restaurants. 2008.
MLA استشهادLim, Ee Tin., Qihui Lin, Joey Jing Jie Tan, و Peter Issac Siow Siam Low. Empirical Assessment and Application of SERVQUAL in Holland Village Full Service Restaurants. 2008.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.