APA引文

Heah, H. W. W., Ho, S. F., Woo, M. M., & Leong, C. C. (2008). Developing a customer-centric performance measurement framework for the Singapore hotel industry.

Chicago Style Citation

Heah, Haidee Wen Wei., Shu Fang Ho, Melissa Meiyan Woo, and Choon Chiang Leong. Developing a Customer-centric Performance Measurement Framework for the Singapore Hotel Industry. 2008.

MLA引文

Heah, Haidee Wen Wei., Shu Fang Ho, Melissa Meiyan Woo, and Choon Chiang Leong. Developing a Customer-centric Performance Measurement Framework for the Singapore Hotel Industry. 2008.