Heah, H. W. W., Ho, S. F., Woo, M. M., & Leong, C. C. (2008). Developing a customer-centric performance measurement framework for the Singapore hotel industry.
استشهاد بنمط شيكاغوHeah, Haidee Wen Wei., Shu Fang Ho, Melissa Meiyan Woo, و Choon Chiang Leong. Developing a Customer-centric Performance Measurement Framework for the Singapore Hotel Industry. 2008.
MLA استشهادHeah, Haidee Wen Wei., Shu Fang Ho, Melissa Meiyan Woo, و Choon Chiang Leong. Developing a Customer-centric Performance Measurement Framework for the Singapore Hotel Industry. 2008.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.