A study on customer satisfaction in the retail sector.
This project provides a study on customer satisfaction in the retail sector. The purpose of this research is to determine the importance of the identified set of factors, measure the level of customer satisfaction and identify factors, which require further improvement.
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| 格式: | Final Year Project |
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2008
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| 在線閱讀: | http://hdl.handle.net/10356/8679 |
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sg-ntu-dr.10356-86792023-05-19T05:45:01Z A study on customer satisfaction in the retail sector. Lim, Caroline Wei Ping. Tang, Chiew Hong. Yeo, Serene Chay Tian. Lee, Pui Mun Nanyang Business School DRNTU::Business::Marketing::Consumer behavior This project provides a study on customer satisfaction in the retail sector. The purpose of this research is to determine the importance of the identified set of factors, measure the level of customer satisfaction and identify factors, which require further improvement. 2008-09-24T07:23:50Z 2008-09-24T07:23:50Z 2002 2002 Final Year Project (FYP) http://hdl.handle.net/10356/8679 Nanyang Technological University application/pdf |
| institution |
Nanyang Technological University |
| building |
NTU Library |
| continent |
Asia |
| country |
Singapore Singapore |
| content_provider |
NTU Library |
| collection |
DR-NTU |
| topic |
DRNTU::Business::Marketing::Consumer behavior |
| spellingShingle |
DRNTU::Business::Marketing::Consumer behavior Lim, Caroline Wei Ping. Tang, Chiew Hong. Yeo, Serene Chay Tian. A study on customer satisfaction in the retail sector. |
| description |
This project provides a study on customer satisfaction in the retail sector. The purpose of this research is to determine the importance of the identified set of factors, measure the level of customer satisfaction and identify factors, which require further improvement. |
| author2 |
Lee, Pui Mun |
| author_facet |
Lee, Pui Mun Lim, Caroline Wei Ping. Tang, Chiew Hong. Yeo, Serene Chay Tian. |
| format |
Final Year Project |
| author |
Lim, Caroline Wei Ping. Tang, Chiew Hong. Yeo, Serene Chay Tian. |
| author_sort |
Lim, Caroline Wei Ping. |
| title |
A study on customer satisfaction in the retail sector. |
| title_short |
A study on customer satisfaction in the retail sector. |
| title_full |
A study on customer satisfaction in the retail sector. |
| title_fullStr |
A study on customer satisfaction in the retail sector. |
| title_full_unstemmed |
A study on customer satisfaction in the retail sector. |
| title_sort |
study on customer satisfaction in the retail sector. |
| publishDate |
2008 |
| url |
http://hdl.handle.net/10356/8679 |
| _version_ |
1770565960726478848 |