Effect of superiors' emotional intelligence on subordinates' conflict management styles.

• المؤلفون الرئيسيون: Ho, Soon Wing., Yew, Chor Herng., Lau, Yin Mei.
• مؤلفون آخرون: Tan, Joo Seng
• التنسيق: Final Year Project
• منشور في: 2008
• الموضوعات: DRNTU::Business::Management::Conflict management
• الوصول للمادة أونلاين: http://hdl.handle.net/10356/8305

This study tested the effect of superiors’ emotional intelligence (EQ) (high EQ vs low EQ) on subordinates’ conflict management styles. The implication of this study is to motivate superiors to improve on their EQ, and to encourage organizations to include EQ assessment in the recruitment of manager...