APA引文

Modha., K. C., Shyam., C. S., & Gilbert, A. L. (2008). Service quality & customer retention in B2B E-commerce.

Chicago Style Citation

Modha., Ketan Chhotalal, Cholayil Sudharman Shyam., and Arthur Lee Gilbert. Service Quality & Customer Retention in B2B E-commerce. 2008.

MLA引文

Modha., Ketan Chhotalal, Cholayil Sudharman Shyam., and Arthur Lee Gilbert. Service Quality & Customer Retention in B2B E-commerce. 2008.

警告：這些引文格式不一定是100％准確.