APA Citation

Lai, A. C. X., & Engineering, S. o. C. a. E. (2011). Defining service quality for tramp shipping.

Chicago Style Citation

Lai, Alan Che Xiang, and School of Civil and Environmental Engineering. Defining Service Quality for Tramp Shipping. 2011.

MLA Citation

Lai, Alan Che Xiang, and School of Civil and Environmental Engineering. Defining Service Quality for Tramp Shipping. 2011.

Warning: These citations may not always be 100% accurate.