Tourism education in Singapore : an audit and analysis at post-secondary level.

• المؤلفون الرئيسيون: Hugh Catlin., Ng, Roanld Kok Tiong., Yeo, Andy Wei Lok.
• مؤلفون آخرون: Polunin, Ivan
• التنسيق: Theses and Dissertations
• اللغة: English
• منشور في: 2009
• الموضوعات: DRNTU::Business::Industries and labor; DRNTU::Social sciences::Recreation
• الوصول للمادة أونلاين: http://hdl.handle.net/10356/20097

The major problem confronting the tourism industry in Singapore is the dearth of skilled personnel to service it. The consequences of this problem are declining levels of service quality, negative impact on customer satisfaction and ultimately declining profitability. The solution to the problem req...