APA Citation

Tan, C. K., Goh, D. T. H., Lee, C. S. L., & Mummalaneni, V. (2009). Service quality in the banking industry.

Chicago Style Citation

Tan, Chee Khiong., Don Tech Hua Goh, Christopher Sek Leong Lee, and Venkatapparao Mummalaneni. Service Quality in the Banking Industry. 2009.

MLA Citation

Tan, Chee Khiong., Don Tech Hua Goh, Christopher Sek Leong Lee, and Venkatapparao Mummalaneni. Service Quality in the Banking Industry. 2009.

Warning: These citations may not always be 100% accurate.