Ways local Internet Service Providers can better meet consumers' needs.

• Main Authors: Seow, Yunn Shyan., Tan, Sze Quin., Tang, Hwee Ting.
• 其他作者: Xia, Yang
• 格式: Final Year Project
• 出版: 2008
• 主題: DRNTU::Business::Industries and labor
• 在線閱讀: http://hdl.handle.net/10356/11537

This project seeks to explore the ways local ISPs can better meet Customers' needs. We aim to identify the significant factors that customers look for when choosing an ISP, to determine the factors that affect their satisfaction level of services provided by the ISPs and to recommend strategies...