Cultural mapping of TQM.

• Main Authors: Kong, Benson Yew Hong., Loy, Zhi-Lei., Tan, Elsie Khim Khim.
• 其他作者: Lee, Pui Mun
• 格式: Final Year Project
• 出版: 2008
• 主題: DRNTU::Business::Operations management::Total quality management
• 在線閱讀: http://hdl.handle.net/10356/10755

In this research, we are looking into one of the many suggested hurdles of TQM. We are finding out whether the culture of Singapore may be a cause of slow growth to the implementation of this management style. We carried out a questionnaire survey to tap into the views of future and current employee...