Chia, X., Low, L. Q., Ong, Y. T., & Ho, M. L. (2008). Comparison of consumer complaint behaviour in the online and offline retail environment in Singapore.
استشهاد بنمط شيكاغوChia, Xinyi., Li Qi Low, Yan Ting Ong, و Mian Lian Ho. Comparison of Consumer Complaint Behaviour in the Online and Offline Retail Environment in Singapore. 2008.
MLA استشهادChia, Xinyi., Li Qi Low, Yan Ting Ong, و Mian Lian Ho. Comparison of Consumer Complaint Behaviour in the Online and Offline Retail Environment in Singapore. 2008.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.