APA Citation

Chan, Q. H., Lin, S., Tan, S. C., & Sethi, N. (2008). Building next generation contact center: A case study of NTUC income.

Chicago Style Citation

Chan, Qing Hui., Shihua Lin, Siew Chong Tan, and Neerja Sethi. Building Next Generation Contact Center: A Case Study of NTUC Income. 2008.

MLA Citation

Chan, Qing Hui., Shihua Lin, Siew Chong Tan, and Neerja Sethi. Building Next Generation Contact Center: A Case Study of NTUC Income. 2008.

Warning: These citations may not always be 100% accurate.