The evaluation of ISO 9000 in terms of client satisfaction to Philippine contractors

• Main Authors: Mendoza, Martin Earl T., Balasbas, Cresencio, III
• 格式: text
• 語言: English
• 出版: Animo Repository 2010
• 主題: Total quality management; Quality assurance > Management; Consumer satisfaction; ISO 9000 Series Standards; Civil Engineering
• 在線閱讀: https://animorepository.dlsu.edu.ph/etd_bachelors/9323

In the Philippines, there are only a few number of construction companies that are ISO accredited. Researchers want to push contractors to start applying for it and to process it. This study focused on getting an overview if companies that are ISO credited are really giving its clients well-deserved...