PENGARUH KUALITAS PELAYANAN CALL CENTER TERHADAP LOYALITAS MEREK KARTU PRABAYAR PT XL AXIATA TBK

• المؤلفون الرئيسيون: , Silvia Citra Mandari, S.E, , Dr. Slamet Santosa Sarwono, MBA.
• التنسيق: Theses and Dissertations NonPeerReviewed
• منشور في: [Yogyakarta] : Universitas Gadjah Mada 2012
• الموضوعات: ETD
• الوصول للمادة أونلاين: https://repository.ugm.ac.id/99774/; http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=55892
• المؤسسة: Universitas Gadjah Mada

This scientific writing entitled �Call Centre Service Influence towards Prepaid Card Brand Loyalty of PT. XL Axiata Tbk�. This research aimed to identify call centre service quality influence towards XL prepay card brand loyalty and to know call centre service quality influence towards XL custom...