Linking perceived service quality, perceived sacrifice, and perceived value to customer satisfaction in higher education services :: The case of Master of Management Program Gadjah Mada University Yogyakarta
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Main Authors: | , WIDYAN, Denny, , Basu Swastha Dharmmesta, Prof., Dr., MBA |
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Format: | Theses and Dissertations NonPeerReviewed |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2008
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Subjects: | |
Online Access: | https://repository.ugm.ac.id/77810/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=38675 |
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Institution: | Universitas Gadjah Mada |
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