Analisis Kendala-Kendala Potensial Penerapan Total Quality Service Pada Perguruan Tinggi

• المؤلف الرئيسي: Perpustakaan UGM, i-lib
• التنسيق: مقال NonPeerReviewed
• منشور في: [Yogyakarta] : Universitas Gadjah Mada 2002
• الموضوعات: Jurnal i-lib UGM
• الوصول للمادة أونلاين: https://repository.ugm.ac.id/26170/; http://i-lib.ugm.ac.id/jurnal/download.php?dataId=9187

ABSTRACT The succes of Higher Educational Institution in competing is highly depends on how the institution gives the satisfaction to customers through the creation of quality service. Many corporations have got their success because they are able to apply quality management principles. Total Qualit...