Bagaimana Kualitas Pelayanan Mempengaruhi Kepuasan Pelanggan di Starbucks Coffee di Ambarrukmo Plaza, Yogyakarta

• المؤلفون الرئيسيون: , FINDRIANE FEBRILLA, , Erlin Estiana Yuanti, S.S., M.A.
• التنسيق: Theses and Dissertations NonPeerReviewed
• منشور في: [Yogyakarta] : Universitas Gadjah Mada 2014
• الموضوعات: ETD
• الوصول للمادة أونلاين: https://repository.ugm.ac.id/129712/; http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=70108

The background of this research aims to elaborate the company profile of Starbucks Coffee Company and its store in Ambarrukmo Plaza and to analyze the customer satisfaction in Starbucks Coffee store at Ambarrukmo Plaza. Besides, Starbucks Ambarrukmo Plaza is the only one Starbucks Coffee store which...