UMPAN BALIK HASIL ASSESSMENT CENTRE UNTUK MENINGKATKAN KETERIKATAN KERJA KARYAWAN
Previous research had verified correlation between performance problems and the work engagement. Employees� work engagements were influenced by job demands and job resources. This study aim to measure the effectiveness of feedback as one kind of job resources on employee engagement. Feedback based...
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| Main Authors: | , |
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| 格式: | Theses and Dissertations NonPeerReviewed |
| 出版: |
[Yogyakarta] : Universitas Gadjah Mada
2013
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| 主題: | |
| 在線閱讀: | https://repository.ugm.ac.id/119275/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=59270 |
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| 總結: | Previous research had verified correlation between performance problems and the
work engagement. Employees� work engagements were influenced by job
demands and job resources. This study aim to measure the effectiveness of
feedback as one kind of job resources on employee engagement. Feedback based
assessment centre report was selected due to the objectivity of the data collection
process. Assesors as the company representative were being trained to deliver
feedback in order to ensure quality of the feedback delivery. The subjects were
supervisors recommended by company to attend assessment centre. This study
used experimental design that was untreated control group design with pretestposttest,
involving 16 participants which were divided into an experimental group
(n=8) and a control group (n=8). Work engagement was measured by 17 item
Ulrich Work Engagement Scale (UWES) that had been adapted. Hypothesis was
tested by using analysis of covariance (ANCOVA) technique by placing the pretest
score as a covariant. The study produced evidence that feedback based
assessment centre can increase employee work engagement (F = 82,805, p<0,05).
The value of work engagement in the group treated with feedback was higher than
the untreated group. |
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