Evaluasi Proses Persetujuan Kredit Perbankan Korporasi Dengan metode Lean Six Sigma (Studi Kasus Pada PT Bank ABC, Tbk.)
Indonesian banking industry has shown a very tight competition among banks, both in gathering funds and giving loan. Time of loan approval has become very important aside from competitive interest rate. A fast and simple credit approval process proven to be one of the main reason why a prospective c...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
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| Subjects: | |
| Online Access: | https://repository.ugm.ac.id/119101/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=59092 |
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| Summary: | Indonesian banking industry has shown a very tight competition among
banks, both in gathering funds and giving loan. Time of loan approval has become
very important aside from competitive interest rate. A fast and simple credit
approval process proven to be one of the main reason why a prospective customer
choose a bank instead of others.
The research will focus on the evaluation of credit approval process,
especially in PT. Bank ABC corporate banking segment. Lean Six Sigma will be
used as method of credit process evaluation at PT. ABC Bank. This method was
chosen due to emphasize to the needs of customers. With Lean method, PT. Bank
ABC can speed up the process and eliminate processes that do not provide added
value. While Six Sigma method process improvements can be made with more
structured and measurable. With process improvement, PT. Bank ABC is expected
to achieve, maintain and maximize their business success. |
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