PENGARUH PENILAIAN MARKETING RESEARCH INDONESIA (MRI) TERHADAP KEPUASAN NASABAH PADA LAYANAN CUSTOMER SERVICE PERBANKAN (Studi Pada PT. Bank Rakyat Indonesia Tbk., Yogyakarta)
The society craved banking that not only healthy and strong, but also play a role in financing economy effectively and efficiently . The banking industry need to keep first settled to improve competitiveness especially to face very real challenges ahead, that is the embodiment of the ASEAN Economic...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2012
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| Online Access: | https://repository.ugm.ac.id/100342/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=56323 |
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